The answer is no, but then again support issues eat up your time and energy behind the scenes. Product and service support doesn’t affect autopilot money making websites directly, but it does indirectly because you spend a lot of time building relationships and trying to satisfying your customers. The end result is that the support you give is not automated nor can it be.
For example, if you create software products for your money making websites you are bound to spend time at your help desk answering questions, resolving bugs and other issues. And I have to tell you, there are a lot of people who buy software and have no clue how to use it. This is particularly true with new computer and internet users. These are the people who email you saying they cannot download your product from the download page, or can’t seem to locate the zip file on their hard drive if they do manage to get it downloaded.
